Belladrum Tartan Heart Festival Accessibility - 2024 Update
Ahead of your visit to the festival we’ve put together some useful information so that you can familiarise yourself with the site and facilities.
GETTING TO THE EVENT
If you’re arriving by car, you will enter through the main Belladrum lodge entrance, bear right at the fork and park as directed by the stewards.
Accessible parking – if you are in accessible camping, you will park in the accessible car park next to the accessible campsite. Your parking pass will be posted to the address given on your accessible application.
Blue badge parking – if you are camping somewhere other than accessible camping or are commuting each day, you will be in the red or green car park. Please follow the directions of the stewards to the relevant car park and park as directed in the designated blue badge area.
You will not be charged for a blue badge parking pass, but these must be booked in advance. Your parking pass will be posted to the address given on your accessible application.
Blue Badge parking for day visitors will be located in the RED car park. The nearest blue badge parking for those in family, quiet or clean fields camping is in the GREEN car park. The nearest blue badge parking for those in general camping is in RED car park.
Shuttle Bus – There will be shuttle bus services with D&E Coaches. Buses will be running to and from Inverness, Ross-Shire and Belladrum during the festival weekend. Whether you need a single trip either way, or a return journey, travel to the festival in comfort and ease.
You can view the timetables and book your shuttle bus ticket here.
Accessible Campervan/Caravan – you will enter through the main Belladrum lodge entrance, bear right at the fork as directed and past the stewards, you will follow the same route as the accessible campsite.
General Campervan/Caravans – you will enter through the main Belladrum lodge entrance, bear left at the fork as directed and past the stewards.
Travel Map
ADMISSION
You must have a valid e-ticket to obtain an official wristband to enter the event. Your purchase of a ticket and admission to the event signifies your acceptance of the terms and conditions on the ticket and on the event website. There is no re-admission without a valid wristband. Lost, stolen, altered or incomplete tickets will be invalid and will not be exchanged for wristbands or allowed entry. Holders of wristbands that have been lost, stolen or tampered with in any way will not be granted admission. Wristbands are non-transferable.
If you have been awarded a complimentary personal assistant ticket so that someone can accompany you to give assistance while at the festival, your assistant must enter the festival at the same time as you.
COLLECTING YOUR ACCESSIBLE PASSES
- Carer ticket – your carer ticket has been sent to you by email, this will come from Gigantic. If you haven’t received your carer ticket yet, please contact us here
- Accessible campsite – you will collect your wristband form the Welfare tent.
- Viewing platform – you will collect your passes from the Welfare tent, you will receive 2 lanyards, 1 for you and 1 for your carer. They will have your name on the list.
- Accessible toilets – you will collect your wristbands from the Welfare tent, they will have your name on the list.
- Medication storage – this is located at the Welfare tent, they will have your name on the list.
- Wheelchair/appliance charging - this is located at the Welfare tent, they will have your name on the list.
At Belladrum Tartan Heart Festival, we aim to create an event that’s truly accessible for all our customers.
You can find our Campsite Welfare and Hospital in the General Campsite near the entry to the arena. The Arena Welfare tent can be located by the Venus Flytrap towards the Walled Garden.
We have a dedicated Accessibility Team working all year round to assist customers with accessibility requirements. Members of the Accessibility and Welfare Team will be on site throughout the festival to assist you.
ACCESSIBLE FACILITIES IN THE ARENA:
Access to accessible facilities will be determined by what you have applied and been approved for via our application form.
ACCESSIBLE VIEWING AREAS
There are various accessible viewing areas available within the arena.
Raised Viewing Platform
The raised viewing platforms located at the Hot House, Garden and Grass Roots Stages are available for wheelchair users and those with restricted mobility. Seats are provided for those who need one.
Only the approved customer and their essential companion will have access to the raised viewing platform in order to accommodate as many customers as possible.
All raised viewing platforms have ramped access, wheelchair-accessible toilets. Limited seating is also available at each platform. Raised viewing platforms may get busy, so please note that these are operated on a first come first served basis. Raised viewing platforms are not covered so please dress appropriately for all weather conditions. (Strobe lights may be used in performances.)
ACCESSIBLE TOILETS
Wheelchair-accessible and standard toilets for accessible customers are located across the arena and at the viewing platforms.
ACCESSIBLE ENTRANCE
If queuing is a problem for you, please make yourself known to a steward and they will allow you through.
BARS
The main bars will have a section of the bar with a lowered counter.
Belladrum Tartan Heart Festival is an outdoor green-field festival in the Highlands of Scotland with limited seating areas around the event. Please prepare for unpredictable weather and uneven ground conditions. Chairs are permitted within the arena.
ACCESSIBLE CAMPING FACILITES:
If you require accessible camping you will need to request this when completing your application form.
Our campsite is a calm, safe space where the accessibility team and stewards will be based throughout the festival. There will be an accessibility team information hub and the following facilities/welfare tent within this campsite:
● Wheelchair accessible and standard unisex toilets.
● Wheelchair accessible and standard unisex showers.
● Charging facilities for wheelchairs and medical equipment, please request this when sending your application.
● Accessible sink and drinking water points
● Secure cold fridge to store medication, please request this when sending your application.
Customers must bring their own tent and camping equipment.
PITCH SIZE & GROUP SIZE IN THE ACCESSIBLE CAMPSITE
● Due to limited capacity within the campsite, you will be allocated 1 pitch for your group.
● Due to the demand for facilities in the campsite, each accessibility customer will be permitted to camp with a maximum of three other adults (to include your essential companion)
ACCESSIBLE CAMPERVANS
The accessible campervan site will have the same provisions as the accessible campsite. This area is now sold out for this year’s event.
MEDICATION
Refrigerated medication storage is available in the Welfare tent. Customers who require this must submit an Accessible Facilities Application Form.
We recommend bringing a copy of your doctor’s letter or prescription. Please keep all medication in its original boxes.
Contact
If you have any further questions, please contact accessibility@tartanheartfestival.co.uk