Belladrum Tartan Heart Festival Accessibility

In order to provide you with the best possible festival experience, we ask that everyone who wishes to use the access facilities complete and submit an Accessible Application so that we have a better understanding of your requirements at Belladrum Tartan Heart Festival.

Please take the time to familiarise yourself with this accessibility guide to ensure you are aware of all the key information. This will help you prepare and give you an understanding of what to expect when you get to the festival. More information including travel, timings, key contacts and locations will be sent to you closer to the festival dates.

Please note, you must purchase your weekend and accommodation tickets prior to completing the application. Accessible campervan/caravan tickets are only available to purchase via us so please add that to your accessible application if you need that. If you are unable to attend the event without a carer, please do not purchase a ticket for the carer and apply via the application for your complimentary carer ticket.

Our accessible facilities are not for customers with temporary impairments such as broken bones, or pregnant women.

  • Still need to buy your ticket?

    Purchase your festival ticket, accommodation and extras for your party here:

    Please do not buy a ticket for your Personal Assistant (PA)/Companion, this should be applied for via the application form.

    Already bought your ticket?

    Please apply for your accessible campsite, accessible facilities and/or a free carer ticket here.

    ● Unsure about your eligibility, or concerned about your access? Contact us on accessibility@tartanheartfestival.co.uk

    ● Customers must send supporting documentation for their application to be processed.

    ● Please note that all accessible orders must include one adult paid for ticket.

    ● Please note that the accessible campsite, car park and viewing platform are built to a specific capacity. After capacity is reached, you'll not be guaranteed a spot and can only be added to a waitlist. We recommend you complete your application for this area as soon as possible, once you have purchased your tickets, to avoid disappointment.

    ● Accessible camping, facilities and parking are not for customers with temporary impairments such as broken bones, healing wounds or pregnancy.

  • Carer

    If you are unable to attend the event without a carer, PA or companion, we offer a complimentary carers ticket to support customers while at the festival. Please note that all accessible orders must include one adult paid for ticket.

    Please note we have a fixed allocation of personal assistant tickets which are allocated on a first come first serve basis.

    Accessible Camping

    Our accessible camping site is located in close proximity to the main arena to provide those with accessible and mobility needs a..

    Blue Badge campers (higher rate mobility) can camp and/or park in the accessible/mobility camping and parking area. Persons without mobility needs should park in the appropriate area for where they want to camp (quiet/family/general).

    ● Accessible Parking

    ● Unisex Accessible Toilets

    ● Store Medication in Fridge.

    ● Wheelchair Charging Facilities

    Customers must bring their own tent and camping equipment.

    Accessible Caravan/Campervan

    We have a limited number of caravan/campervan pitches available in the accessible campsite for customers with mobility and accessibility requirements plus access to:

    ● Accessible Parking

    ● Unisex Accessible Toilets

    ● Store Medication in Fridge.

    ● Wheelchair Charging Facilities

    Blue Badge campers (higher rate mobility) can camp and/or park in the accessible/mobility camping and parking area. Persons without mobility needs should park in the appropriate area for where they want to camp (quiet/family/general).

    If you have a towed caravan, once pitched, the car must return to the car park.

    Accessible Facilities only

    ● Unisex Accessible Toilets

    ● Unisex mobile changing places unit at Main Stage Accessible Platform – see above.

    ● Blue Badge Parking. Store Medication in Fridge.

    Please note, this ticket does give access to accessible camping, accessible caravan/campervans or accessible parking.

    To purchase an accessible caravan/campervan pitch, please select this option on the application form. We will then send you a link and personal code to allow you to purchase the ticket.

  • To ensure we are able to offer to maximum space and comfort for our accessible customers, we allow up to 2 friends to camp with you, as well as you and your carer (a max group of 4 people). Please register the number of your group in the application so we can issue the correct number of tickets.

  • We are re-introducing car parking passes at Belladrum Tartan Heart Festival.

    ● If you are staying in the accessible campsite, car parking is included.

    ● One car is permitted per a minimum of 2 occupants, we offer a maximum of 2 cars complimentary. For any additional cars, a parking pass must be purchased for the red or green car park.

    ● Where possible, please consider car sharing.

    ● Passes will be sent to the postal address provided upon booking and we cannot take responsibility for passes that are undelivered due to incorrect information provided

    If you are not staying in the accessible campsite, you can purchase your vehicle passes here.

  • We ask for a copy of the following documents. We understand that these documents are not applicable for every customer so, if you don't have any of the below, please let us know in the comment box on the application form. Without documentation, your application cannot be approved.

    Front page of DLA / PIP (no specific rate)

    Front page of ADP or CDP letter (no specific rate)

    Front page of Attendance Allowance letter (no specific rate)

    Evidence that registered severely sight impaired (blind)

    Recognised Assistance Dog ID card CredAbility's Access Card

    War Disablement Pension Letter

    Armed Forces Independence Payment Letter

  • Find maps of the festival here.


    ● Viewing platforms are only located at the Hot House Stage and Garden Stage. These platforms are not covered and open to the elements. Seats are provided for those who need one. Strobe lights may be used in performances.

    ● We have multiple accessible toilets around the festival site including the accessible campsite and viewing platform. You can find the locations from the 2023 event on the map above, however this is subject to change and will be updated closer to the event dates.

    ● You can find our Campsite Welfare and Hospital in the General Campsite near the entry to the arena. The Arena Welfare tent can be located by the Venus Flytrap towards the Walled Garden.

    ● Belladrum Tartan Heart Festival is an outdoor green-field festival in the Highlands of Scotland with limited seating areas around the event. Please prepare for unpredictable weather and uneven ground conditions.

  • We aim to process to all applications within 1 month of customers completing their Accessibility Application form. However, due to demand, this is not always possible.

    Once your application has been approved, you will receive a confirmation email including details of the facilities you will have access to and confirming your carer ticket (if applicable). Successful applicants will be sent our access guide closer to the time of the event.

  • If you have any further questions, please contact accessibility@tartanheartfestival.co.uk The email is monitored part-time, we endeavour to respond to all emails within 14 days.

ACCESSIBLE APPLICATION FORM

Before completing the below form, please familiarise yourself with our Accessibility at Belladrum guide here.

Why are we collecting this information?

This information is collected to assess your accessibility requirements and how we can make arrangements for your attendance at Belladrum Tartan Heart Festival. We ask you for certification of your accessibility requirements so we can do our best to meet your requirements. As the information you share is confidential, it will be stored securely to ensure your information and privacy is protected. This information will only ever be used as intended for accessibility assessment.

 

Who is collecting your information?

Ben Wyvis Live Ltd on behalf of Belladrum Tartan Heart Festival will collect your information for the accessibility access at Belladrum Tartan Heart Festival only.

 

Privacy Notice

You agree that we may collect, hold and process your data to support your application for accessible facilities and future accessible ticket purchases. Please see our privacy Policy for more information on how your data will be used. By submitting your information you agree to our Belladrum Tartan Heart Festival privacy policy and the above statement.